Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide at checkout: institution name, purpose of purchase, and contact details. We do not store payment information.
2. How We Use Your Information
Your information is used solely to process your order, verify compliance for regulated products, and provide customer support.
3. WhatsApp Communications
By submitting an order, you consent to receiving order updates via WhatsApp. You may opt out at any time by notifying us.
4. Data Sharing
We do not sell or share your personal data with third parties, except as required by law or to fulfil your order (e.g. logistics partners).
5. Data Retention
Order records are retained for 7 years in compliance with Malaysian accounting regulations. You may request deletion of non-statutory data at any time.
6. Cookies
This website uses only essential cookies for cart functionality. No tracking or advertising cookies are used.
7. Contact
For privacy-related enquiries, email us at kelmicalscientific@gmail.com.
Questions? Contact us.